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Hi, my name is***** your mechanic automotive expert, and I will be happy to assist you today. In some cases, I may need more information to assist better. I apologize for any delay.
I try to be here most weekdays and some weekends. If you respond and I do not respond back right away I will do so as soon as I can.Dear customer, what mechanical faults do you have and what are the messages you are receiving on the dashboard?Thanks in advance.
Dear customer, yes I am a Mercedes-Benz technician, I will gladly assist you, forgive the small delay in our communication, there are several aspects that can cause this problem, it is good to doubt having no indicators on the board, but first and foremost the main thing is to start with a computerized diagnosis, the suspension system has a module that collects all the sensory signals of the suspension, which seems strange to me because of what i observed in your query, the pump is not activating but still the rear maintains its height (please correct me if I am wrong, if this were the case, the pump is sending, but the rear and front systems are independent, this means having leaks in the front does not generate leaks in the back , which would cause it to stay up by the back.
Anyway, the problem in your E320 may lie in the bags in the front for what iobserved. This replacement can take time and merits the replacement of both, but not without first checking the connection network of the pipeline , because over time leaks can be generated here, and cause the same symptom.