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Morning my name is ***** ***** I help you on this please ?
Hi..there.. maybe i can help.
Sounds to me like they've just being firing the parts cannon at the car in the hope of resolving the issue - Is this a Citroen Dealer or just some Independant garage?
Ok..i think the best thing you can do is find out if they are a member of any trade associations? as some can help you to resolve your dispute with the garage.so you need to ask that.Talk with trade and standards.you should also talk to your garage and try to come to some sort of agreement with them..although the garage can hold the vehicle until payment is made,you will still need to pay for their diagnosing time and labour.. if your disputing the bill or want to take further action you should always write the words “paying under protest” clearly on their copy of the repair order sheet and any copies of receipts that the garage give you. If you don’t dont state you’re paying under protest it can make it more difficult to get compensation later on, because that would mean your accepting the charges...but considering this is more a legal matter i cant give any more info on that..trade and standards or the trade association the garage is a member off would help you futher...
However going by the what you have said with the repair..given that fault could of been done and dusted within a few days/time for wiper motor odering by simply using a suitable diagnostic scan tool to determine live data in the bsi to see switch inputs and activating the wiper with a scantool to rule out output fault - if thats the case then you could asume the motor itself was at fault.. given that they replaced the "washer motor" which has no bearing on whether the wipers park or not proves they havent really been upto standard to recitify this fault professionally.imo..