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Category: Car
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Loss of power noticed when going uphill and reducing speed

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Loss of power noticed when going uphill and reducing speed to less than 60mph
Assistant: What is the make/model/year of your car?
Customer: Mercedes c180 avantegarde 2005 auto
Assistant: Are you fixing your vehicle yourself? What have you tried so far?
Customer: One mechanic tried couldn’t identify problem,my husband trying but struggling
Assistant: Anything else you want the mechanic to know before I connect you?
Customer: Has warning light and says brakes need attention
Assistant: Have you checked the brake fluid? Does the light stay on steady or is it intermittent?
Customer: Light stays on,brake fluid not checked yet

Dear customer, thank you for choosing Justanswer. My name is***** would like to help you.

Which light is exactly on?

Were errors stored in the SP memory? (the mechanic has certainly read the error codes)

Customer: replied 4 months ago.
Hi Michael,the light which is on is picture of engine-looks orange in colour
Customer: replied 4 months ago.
Hey Michael,can I ask you to speak to my spouse,his name is Simon & he has got the car.finishes work @ 2pm.just so he can be more detailed & the car will be back here.

Unfortunately I do not offer a telephone service, the money will be refunded to you.

It would be important to know the error code which is stored in the control unit.

Customer: replied 4 months ago.
How do we get error code

The memory must be read with an OBD scanner.

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