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Apparently the radio was disconnected from the power supply.
The radio wants the PIN code now. Either a VW workshop on site can tell you the PIN code using the chassis number, or you have to remove the radio and apply for the code here using the serial number:
https://www.onlineradiocodes.co.uk/
Please do not try to crack the code by entering any codes. If the wrong code is entered too often, the device locks and cannot be unlocked.
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You´re welcome