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sebastian manrique
sebastian manrique, Auto Mechanic
Category: Car
Satisfied Customers: 4838
Experience:  Director Ejecutivo at Multiservicios Cruz de las Mercedes
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Will not unlock, Yes, Kia exceed and 2011, Key, No

This answer was rated:

Will not unlock
JA: Is this your first time dealing with this issue?
Customer: Yes
JA: What is the model/year of your Kia?
Customer: Kia exceed and 2011
JA: Are you fixing your vehicle yourself? What have you tried so far?
Customer: Key
JA: Anything else you want the Mechanic to know before I connect you?
Customer: No

Hi my name is ***** ***** I help you with this ?

Customer: replied 2 years ago.
Customer: replied 2 years ago.
Key will not unlock car
Customer: replied 2 years ago.

Does it unlock via the door lock ?

Customer: replied 2 years ago.
It will not

When you put the key in the lock i take it does not turn ?

Customer: replied 2 years ago.
It will turn but to no e ffect

That is because it never gets used have you replaced the battery in your key fob ?

Customer: replied 2 years ago.
I tried different battery
Customer: replied 2 years ago.
According to your files it happened a car in sept

It is not recognising the key then fill the lock with WD40 and turn the lock from left to right and it should un seize and at least get you back on the road .

Customer: replied 2 years ago.
The key is really free moving in lock no problem twisting it
Customer: replied 2 years ago.
I have used two keys
Customer: replied 2 years ago.
Thanks Gavin

Hi, my name is***** your mechanic automotive expert, and I will be happy to assist you today. In some cases, I may need more information to assist better. I apologize for any delay.

I try to be here most weekdays and some weekends. If you respond and I do not respond back right away I will do so as soon as I can.

Dear customer, i'd like to help you.
Even when you use the central locking of the car if will not unlock?
do you have any indicator lit, is the car starting on?

Customer: replied 2 years ago.
No indicator light flashing
Customer: replied 2 years ago.
Red light on dashboard is on

And the car when you try to start it on, does the engine turns over but won't start?

Customer: replied 2 years ago.
Cannot unlock car to enter it
Customer: replied 2 years ago.
I wonder if New battery was put into key would it help sounds to simple
Amazing that this problem has not occurred on other cars

Dear customer, i understand the truth, there can be several factors that cause this inconvenience but I am worried that wear on the barrel has been generated, so I would like to know if your Kia model has a lock on the driver's door as on the passenger's door also has a lock in the trunk, I would like to know if it has been discarded in the various locks in case your model have locks in this doors.

If your Kia model has only one lock already not open. It is very likely that wear has been generated. This is normal to happen as long as the gate is opened and closed. In these cases, what must be done is to replace the barrel. But these works are not even performed. In mechanical garages they are always carried out in car's locksmiths garages that work with lock systems and vehicle door opening. These same garages are the ones that duplicate and program the keys and controls. They can go to where you are and open the vehicle in addition to doing the proper replacement.

Do you understand me? If you ahve already checked the locks let me know.

Customer: replied 2 years ago.
Sebastian this model has manual lock only on drivers door, seldom used as I always use central locking , it has got to do with something else.does central locking overrule manual locking in any situations ,this problem must have arisen before some where in Kia regards liam
Customer: replied 2 years ago.
My model is seed crdi
Customer: replied 2 years ago.
Seed crdi
Customer: replied 2 years ago.

But does the central locking system work, that is, the vehicle normally opens and closes with the fob or a new battery replacement?
Now already I know your Kia model and i know what you mean with the central locking system and the manual door opening system.

sebastian manrique, Auto Mechanic
Category: Car
Satisfied Customers: 4838
Experience: Director Ejecutivo at Multiservicios Cruz de las Mercedes
sebastian manrique and other Car Specialists are ready to help you
Customer: replied 2 years ago.
No central locking not working,manual locking not working batteries changed and checked and are still programmed