How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • Go back-and-forth until satisfied
    Rate the answer you receive.
Ask Ross Your Own Question
Ross
Ross, Diagnostic and repair technician
Category: Car
Satisfied Customers: 473
Experience:  Licensed diagnostic and repair technician
70583916
Type Your Car Question Here...
Ross is online now

Battery flat and the key won’t open my car Assistant: Have

Customer Question

Battery flat and the key won’t open my car
Assistant: Have you tested the battery with a voltmeter? And can you see if it's leaking or not?
Customer: no I can’t open the car door even to open boot too try and jump start
Assistant: What is the make/model/year of your car?
Customer: Bentley continental got 2004
Assistant: Are you fixing your Continental yourself? What have you tried so far?
Customer: Bentley continental got 2004
Assistant: Anything else you want the Mechanic to know before I connect you?
Customer: Just need to know how to open car to charge battery
Submitted: 15 days ago.
Category: Car
Expert:  Nicola-mod replied 14 days ago.
Hello,

I've been working hard to find a Professional to assist you with your question, but sometimes finding the right Professional can take a little longer than expected.

I wonder whether you're ok with continuing to wait for an answer. If you are, please let me know and I will continue my search. If not, feel free to let me know and I will cancel this question for you.

Thank you!
Nicola
Expert:  sebastian manrique replied 11 days ago.

Hi, my name is Jose Sebastian, your mechanic automotive expert, and I will be happy to assist you today. In some cases, I may need more information to assist better. I apologize for any delay.

I try to be here most weekdays and some weekends. If you respond and I do not respond back right away I will do so as soon as I can.

Dear customer, Do you still need help?
If s, what have you tried so far?
Thanks in advance.