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Hi, my name is Jose Sebastian, your mechanic automotive expert, and I will be happy to assist you today. In some cases, I may need more information to assist better. I apologize for any delay.
I try to be here most weekdays and some weekends. If you respond and I do not respond back right away I will do so as soon as I can.Dear customer, could you tell me please if you are having any mechanical fault so far?Thanks in advance.
Dear customer, my apologies for my delay. I understand your question. Let me explain to you, what had to happen is that first a turbo damage occurred caused the intercooler oil to pass to the engine and not vice versa, I mean what I am observing is that you think what the oil in the sump was what caused the damage to the turbo and that is not the case.
The damage of the turbo could have been caused by various factors, the important thing is that first of all to correct this problem you have to disassemble the intercooler and the turbo both have to be checked and if necessary replaced, it is very likely that the oil also has entered the engine cooling system therefore you will also have to check if the radiator also has oil.
Finally, I am concerned that the oil that entered the engine was contaminated because if it is so, you will have to do a thorough cleaning of the engine and therefore you will have to disassemble part of the engine.
It's basically what I can see in your dear customer inquiry.Do you understand me dear customer?
My goal is to give you the best experience possible and that's why i am sorry for my delay! I hope I have earned a 5 star rating. Please remember to rate my service by selecting the 5 stars at the top of the screen before you leave JA. If you need more assistance, please use the reply box below and let me know and we can keep working on your query. It has been my pleasure to assist you!
What happens is that the oil excess effectively makes the oil pass to the engine that subsequently passes to the exhaust, this causes the dpf to get load with oil.This is when this dpf failure occurs.So the problem initially begins because of the turbo, do you understand me?