How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • Go back-and-forth until satisfied
    Rate the answer you receive.
Ask sebastian manrique Your Own Question
sebastian manrique
sebastian manrique, Auto Mechanic
Category: Car
Satisfied Customers: 2111
Experience:  Director Ejecutivo at Multiservicios Cruz de las Mercedes
Type Your Car Question Here...
sebastian manrique is online now

Car does not start straight away and is stuck at around

Customer Question

Car does not start straight away and is stuck at around 20,000 rpm
Submitted: 7 months ago.
Category: Car
Expert:  Virtual-mod replied 7 months ago.

I've been working hard to find a Professional to assist you with your question, but sometimes finding the right Professional can take a little longer than expected.

I wonder whether you're ok with continuing to wait for an answer. If you are, please let me know and I will continue my search. If not, feel free to let me know and I will cancel this question for you.

Thank you!
Expert:  sebastian manrique replied 7 months ago.
Hi, my name is***** your mechanic automotive expert, and I will be happy to assist you today. In some cases, I may need more information to assist better. I apologize for any delay.I try to be here most weekdays and some weekends. If you respond and I do not respond back right away I will do so as soon as I can.Dear customer, does the car start on, but can't rev up?
Customer: replied 7 months ago.
the car needed to be turned over a few times to start. It got stuck on 20,000 rpm yesterday when it started. Today it started straight away. The yellow powertrain light came on today and turned red for a short while. This evening it's starting straight away and no warning light showing. It was not stuck on revs today at all.
Expert:  sebastian manrique replied 7 months ago.

So, the car today is working as usual without failures?

Customer: replied 7 months ago.
it is better than usual today except for the yellow powertrain light this morning that turned red for a minute.
Expert:  sebastian manrique replied 7 months ago.

Dear customer I understand your query basically this type of problems is due to different factors and determining them with precision is very complicated and almost impossible since I'm not with the vehicle even by being with the vehicle it is very difficult to determine it.

Basically these types of problems are known as sporadic failures or limp mode, this are failures that the computer produces when an error code is detected from an erroneous signal, this erroneous signal comes from a bad reading in one of the sensors of the vehicle.

What you must do first dear customer is to locate a diagnostic equipment with Ford software and perform a computerized diagnosis to be able to know exactly the error code that is activating this fault that is why the light turns on until it reaches the red color, and once the error code is known, the work is done based on it.

From my perception I can see it is a fuel level problem, and the pump may be requiring a replacement, but you must perform a computerized diagnosis to confirm it.

Expert:  sebastian manrique replied 6 months ago.

Hello dear customer, i hope you are ok.

Did you solve your problem?

Is there anything else i could help you?

I also would like to remind you to rate my service by selecting the 5 stars rating system at the top of the screen before you leave JA.. If you need more assistance, please use the reply box below and let me know. It has been my pleasure to assist you!

Thank you very much.

​Regards, Sebastian