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Hi, my name is Jose Sebastian, your mechanic automotive expert, and I will be happy to assist you today. In some cases, I may need more information to assist better. I apologize for any delay.
I try to be here most weekdays and some weekends. If you respond and I do not respond back right away I will do so as soon as I can.
Dear customer, do you have any indicator lit on your dashboard? Also i'd like to know what are the last maintenances you have done?Thanks in advance.
Dear customer, I apology for my long delay and for my question before. The problem you present can be quite common, basically it can be a problem in the throttle body.
Your hybrid Honda is very new to be presenting problems of sensory failures but it is likely that it is presenting dirt in the throttle body, What happens is that the throttle body being dirty causes the body butterfly to get stuck because of that when you apply the minimum revolution drive is controlled by the throttle potentiometer, it is possible that when applying the transmission, the air intake increases by opening the throttle body to keep the rpms at a minimum since the transmission asks the engine for effort, the body is getting stuck and therefore when the transmission is applied the butterfly cannot open and therefore cuts out.
I consider that what you should do is disassemble the throttle body and a make a very good cleaning, then assemble it again and reprogram it with a diagnostic equipment this work is very likely to correct your inconvenience. I also recommend that you replace the fuel filters at once.
You are welcome dear customer, it is a pleasure can help.Please before you go, please rate my answer in the 5 stars rating system located at the top of your screen. Best wishes, Sebastian.