Hi, my name is***** your mechanic automotive expert, and I will be happy to assist you today. In some cases, I may need more information to assist better. I apologize for any delay.
I try to be here most weekdays and some weekends. If you respond and I do not respond back right away I will do so as soon as I can.
Dear customer, there are two models of skoda superb, in both models the rear seats are foldable, therefore you can move them forward to gain access to the the trunk when you do this, you go to have to remove the upholstery from the back of the trunk door and in this way you will access the hook that frees the trunk. The problem is that I think that upholstery cannot be removed. At least that the door is open because of that I need you to try first if you can agree to remove the upholstery because as I do not know what model is yours and i do not remember pretty well both.
Now if you can not remove the upholstery in this model, the only way to open the trunk through some hooks that are introduced but we as mechanics do not really work with locksmiths since this is a specialized areamso there are specialized auto lockstmith garages.
In adddition, you may be presenting simply problems with the hook that it has got stuck, the rear door lock mechanism is simply a mechanism that consists of fingerprints and hooks that allow the opening or the grip of the lock, the problem is that when these systems bother, the entire lock is replaced completely since the parts are not sold separately.
Do you understand dear customer?