How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • Go back-and-forth until satisfied
    Rate the answer you receive.
Ask sebastian manrique Your Own Question
sebastian manrique
sebastian manrique, Auto Mechanic
Category: Car
Satisfied Customers: 3056
Experience:  Director Ejecutivo at Multiservicios Cruz de las Mercedes
Type Your Car Question Here...
sebastian manrique is online now

Transmission light shows gearbox fault, will do that thanks,

This answer was rated:

transmission light shows gearbox fault
JA: Have you checked the transmission fluid?
Customer: will do that thanks
JA: What is the model/year of your Jaguar?
Customer: xk8 year 2000
JA: Are you fixing your XK8 yourself? What have you tried so far?
Customer: only just occured the car not used during lockdown have just recharged battery
JA: Anything else you want the Mechanic to know before I connect you?
Customer: no thats it

I've been working hard to find a Professional to assist you with your question, but sometimes finding the right Professional can take a little longer than expected.

I wonder whether you're ok with continuing to wait for an answer. If you are, please let me know and I will continue my search. If not, feel free to let me know and I will cancel this question for you.

Thank you!
I apologise as we have not yet been able to find a Professional to assist you. Do you wish for me to continue to search for someone to assist you or would you like for us to close your question at this time?
Thank you for your patience,

Hi, my name is***** your mechanic automotive expert, and I will be happy to assist you today. In some cases, I may need more information to assist better. I apologise for any delay.

I try to be here most weekdays and some weekends. If you respond and I do not respond back right away I will do so as soon as I can.
Dear customer, do you have any mechanical fault?

Customer: replied 1 year ago.
Jose, thank you for your response however I now believe the task is beyond me and will have to reluctantly take it into an appropriate garage.I do this reluctantly as the bill will probably be more than the cars worth. Thanks again for your response

Dear customer, I understand the position you present, but in reality I consider that what you can do is a simple maintenance to correct this problem, you would only have to replace the oil and the filter, in fact it is not very expensive, I could tell you that the costs with the labour could be around £ 300,400 but you don't have to go to the dealership and maybe if you have mechanical knowledge you could do it yourself.

My goal is to give you the best experience possible that's why i am sorry for the delay! I hope I have earned a 5 star rating today. Please remember to rate my service by selecting the 5 stars at the top of the screen before you leave JA today. If you need more assistance, please use the reply box below and let me know. It has been my pleasure to assist you!
Keep safe.
Kind regards, Sebastian.

sebastian manrique, Auto Mechanic
Category: Car
Satisfied Customers: 3056
Experience: Director Ejecutivo at Multiservicios Cruz de las Mercedes
sebastian manrique and 2 other Car Specialists are ready to help you