Ask a Car Question, Get an Answer ASAP!
Hi, my name is***** your mechanic automotive expert, and I will be happy to assist you today. In some cases, I may need more information to assist better. I apologize for any delay.
I try to be here most weekdays and some weekends. If you respond and I do not respond back right away I will do so as soon as I can.
Dear customer, did the specialist do a diagnostic?If so, could you share the error faults with me please?Thanks.
Dear customer, I would need more information to better understand your query, I hope you can help me with the following questions.
1) First I want you to tell me how it happened if it was momentary in one morning or if you were driving and the engine made some noise or crash.
2)Did they carry out any computerized diagnosis in the garage and if they have the error codes, this would help me a lot to get more involved in your consultation and repair.
3) Finally, I would like you to know what city you are in to see if I can find an alternate garage that can verify the vehicle because the garage you are in may have a lot of work.
No worries, any time you can let me know and i will be able to help. Kind regards.