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With the "manual" closing the manual means easy to make the tailgate by hand. So to close the tailgate with gentle, even pressure.
You describe a flickering of the lamp for the closing button of the tailgate. This is an indication that there is probably a lack of electricity on the tailgate. Very often a cable is broken in the lead-through between the car and the tailgate. Therefore, first check that the cables are all ok in this passage. If not, a first cable must be pulled in.
If the cable is ok, the fault memory of the vehicle must be read out once, the fault code will help to narrow down the cause.