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Hello and welcome to just answer my name is ***** ***** I will be helping you with your issue. The mechanic that replaced your battery has unfortunately not done a full job as they should have done an investigation into why the battery was discharged. The test is called a parasitic battery draw test and for a professional its not a difficult test as the symptoms your vehicle is showing is more likely to be a drain on the battery. Regards Ian.
Hello if you would like to speak about this on the phone i am more than happy too or i can give you some more advice on here. Regards Ian
No problem I would approach the garage that carried out the work by telling them the battery they had fit is now flat again and there should be a warranty on the battery as all the battery's in the past i have supplied and fitted have always had a 2-3 year warranty. Then ask them what diagnostic work was carried out i.e alternator check to see if the vehicle is actually charging the battery while its running and a parasitic draw test to see if there is something active that is slowly draining the battery. if they say they cant remember or are vague about work carried out ask them to look on there system as all work should be documented and will show if they just fit a battery and sent you on your way. Regards Ian.
Happy to have helped i would ask them about the warranty first so you can get a new battery fitted and they should not charge you labour for that. then as you are a returning customer with the same fault as you were in for previously i would ask them for some goodwill on carrying out the two checks the vehicle requires any reputable garage would recognise the mistake made first time round and should help to resolve it. Regards Ian.
Unfortunately this could be the case as there is no mention of a battery test. with the proper equipment a machine will tell them if the battery requires replacing or charging, your old battery could of just needed charging and then the other checks carrying out and the fact these checks were not carried out is the reason you are in this position and would make this clear as they need to resolve this. the other problem is there will be no way of finding out what condition your old battery was actually in as they will have disposed of it.
Happy to have helped have a good evening and thank you.