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Gavin Perry
Gavin Perry, Auto Mechanic
Category: Car
Satisfied Customers: 2161
Experience:  Licensed diagnostic and repair technician
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While I was driving yesterday it started to jerk it’s need

Customer Question

While I was driving yesterday it started to jerk it’s need oil change and filters maybe plugs too but when I start it it’s running very rough
JA: When was your last oil change?
Customer: no long I looked at the oil and it’s black and it’s just under max
JA: What is the make/model/year of your car?
Customer: it Vw convertible automatic 2000
JA: Are you fixing your Convertible yourself? What have you tried so far?
Customer: nothing it’s on my drive and as my husband who normally takes care of the cars is in hospital and has been there for 7 weeks I know that the oil change light came on but I think something else might be wrong
JA: Is there anything else the Mechanic should know before I connect you? Rest assured that they'll be able to help you.
Customer: no I don’t really understand cars as I had my sweet husband who took care of everything
Submitted: 16 days ago.
Category: Car
Expert:  Gavin Perry replied 16 days ago.

Morning my name is ***** ***** am here to assist you Today has the engine warning light come on see image.

Customer: replied 16 days ago.
No
Expert:  Gavin Perry replied 16 days ago.

OK so do you just want to find a good independent garage.

Customer: replied 16 days ago.
Can you come to the house and fix it please
Customer: replied 16 days ago.
I am not going to drive it in case it stops
Expert:  Gavin Perry replied 16 days ago.

We just give advice we do not come out you could try http://www.boschcarservice.com and see if you have any Bosch approved workshops near you.

Customer: replied 16 days ago.
The car won’t even start
Expert:  Gavin Perry replied 16 days ago.

Are you in the AA / RAC.

Customer: replied 16 days ago.
Don’t know
Expert:  Gavin Perry replied 16 days ago.

If not ring a local garage on that website and they tend to have a recovery person they use.

Customer: replied 16 days ago.
Ok thank you
Expert:  Gavin Perry replied 16 days ago.

If you need me just get back to me on this thread regards Gavin.

Customer: replied 16 days ago.
I need someone to come to the house and fix it on my drive as the car won’t start
Expert:  Gavin Perry replied 16 days ago.

It is difficult to find people that do that these days.