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Gavin Perry
Gavin Perry, Auto Mechanic
Category: Car
Satisfied Customers: 2143
Experience:  Licensed diagnostic and repair technician
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I got Bmw 2 series tourer 65 plate what is common problem in

Customer Question

I got Bmw 2 series tourer 65 plate what is common problem in it. Because my diesel sensor got blocked n it’s wrecked whole of the car . I took it to n independent Bmw garage n he told me that’s it’s a common problem so take it to main dealer n they will fix it for you but now main dealer is denying that what shud I do . Thaks
JA: Which particular sensor are you asking about? And have any trouble codes been triggered?
Customer: when I was driving it says drain train n it was like car got into limp mode
JA: What is the model/year of your BMW?
Customer: its 65 plate Bmw 2 series tourer
JA: Are you fixing your vehicle yourself? What have you tried so far?
Customer: i have got warrant insurance but they declined the claim saying they are only fixing the sensor further damage it has done to turbo ; wiring n dbs they not paying for because main dealer made total invoice of £6500 pounds
JA: Is there anything else the Mechanic should know before I connect you? Rest assured that they'll be able to help you.
Customer: My car is with bmw main dealer for two weeks now in Wolverhampton n they never give me any courtesy car I got two little kids n hiring taxi everywhere I think if it is possible can u talk to Bmw Wolverhampton garage directly because they can explain u better
Submitted: 7 days ago.
Category: Car
Expert:  Gavin Perry replied 7 days ago.

Hi my name i am here to assist you Today is this a DPF issue or a Turbo charger issue.

Customer: replied 7 days ago.
I think the sensor diesel sensor leak cause lot of problem because diesel is sprayed everywhere n if u send e ur email I can send u the whole list of problem they told me
Expert:  Gavin Perry replied 7 days ago.

You can send me the details

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Customer: replied 7 days ago.
Have u got the picture
Expert:  Gavin Perry replied 7 days ago.

Yes let me go though it.

Customer: replied 7 days ago.
Ok thanks
Expert:  Gavin Perry replied 7 days ago.

We are going to have to think "out of the box" on this can you contact Quarry motors http://www.quarrymotors.co.uk give them a call and send them that parts list then we will move forward.

Customer: replied 7 days ago.
But Gavin can u please let me know is this a common fault on these cars because when I took my car to another Bmw repairer he told me that it is common fault on Bmw 2 series tourer
Expert:  Gavin Perry replied 7 days ago.

Yes it is a common issue.

Customer: replied 7 days ago.
But Bmw wolverhamton is denying
Customer: replied 7 days ago.
Because if it’s a common problem they suppose to fix it
Expert:  Gavin Perry replied 7 days ago.

It is out of warranty who is the third part warranty with is it warranty wise ?

Customer: replied 7 days ago.
I have took from rac but it’s the assurant who deal with it
Expert:  Gavin Perry replied 7 days ago.

When did you buy the car.

Customer: replied 7 days ago.
N assurant is saying they will just fix the sensor but not the further damage it done to the other parts
Customer: replied 7 days ago.
In November 2019
Expert:  Gavin Perry replied 7 days ago.

That is their legal position.

Customer: replied 7 days ago.
if it’s common fault why Bmw is not fixing it
Expert:  Gavin Perry replied 7 days ago.

Yes it happens a lot and not just with BMW.

Customer: replied 7 days ago.
Another question is shud I fix it or do part exchange
Expert:  Gavin Perry replied 7 days ago.

For the cost i would part exchange it.

Customer: replied 7 days ago.
Cuz I drive local can u recommend me any car keeping in mind I got two kids 3 yr n 2 yr old
Expert:  Gavin Perry replied 7 days ago.

Make sure you buy a petrol engine or electric vehicle next Diesel suffer with to much carbon build up.