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Hello, I am Jose Sebastian. Your automotive expert, It's a pleasure to me to attend your question. Thank you very much for trust in just answer.
Dear customer what you present is known as a parasitic current this is a current that removes battery to the vehicle being off means that there is an electrical circuit in the vehicle that is stealing energy, actually it is something simple to solve you have to check through the fuse box and relays which circuit is consuming energy and correct it do not worry any workshop that has knowledge in automotive electricity can help you do not need to visit an agency.
If you want to do a reset you can do it from the battery for this you will disconnect and connect negative from the battery leaving positive connected for 30 seconds I do not recommend you do it constantly, I recommend you do it only as a last option because these manual restarts can cause the immobiliser system of the vehicle to be activated.
Yes, dear customer, is there anything else I can help you with?
I hope this info to be helpful, my goal is to give you the best advice i can, I hope to be helpful, if you have any doubt or want to know anything else please do not hesitate to reply back.
Kind regards, Sebastian.