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Hello, I am Jose Sebastian. Your automotive expert, It's a pleasure to me to attend your question. Thank you very much for trust in just answer.
Dear customer I am sorry you are going through this, can you send me a picture of the screen to see what is happening?
The most common is the integrated video, which is not emitting a signal.
But it can also be the screen pixels that are burnt out.
There may be the possibility that it is just a problem with the rear connections of the equipment, but in the vast majority of cases the problems are purely with the screen, which needs to be replaced.
The problem is that this screen is not available on its own, it must be obtained from a second hand computer or a complete computer must be purchased.
Is there anything else I can help you with?
Dear customer, to be honest it is very likely that you will have to replace the complete equipment but it is good that before you consider this you check the connections of the equipment.
In any case it is possible that the equipment fixes itself, because many times the integrated video units stop emitting the signal correctly momentarily but with time the signal comes back and corrects itself.
These video integrated units are a headache sometimes.
Dear customer, what happens is that when this kind of damage occurs, it is always recommended to replace the whole equipment because these electronic boards are not easily repairable and even the repair can cost more than the equipment itself.