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sebastian manrique
sebastian manrique, Auto Mechanic
Category: Car
Satisfied Customers: 4625
Experience:  Director Ejecutivo at Multiservicios Cruz de las Mercedes
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My Lexus IS250 automatic died on me today- my roadside

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Hi, my Lexus IS250 automatic died on me today- my roadside assistance technician diagnosed the problem as an alternator failure. The recovery service transported the car to Tadmarton Heath golf club where it currently parked. I should be obliged for a quote to obtain an appropriate alternator and repairs at the location.
JA: What is the model/year of your Lexus?
Customer: Registration number OY07RSU
JA: What year is your Lexus?
Customer: 2007
JA: Are you fixing your vehicle yourself? What have you tried so far?
Customer: I am not qualified to fix it myself. There is a complete electrical failure and the car is locked in every respect.. unable to start or get anything working.
JA: How many miles are on the car? Has this ever happened before?
Customer: Never before. Just under 103,000 miles.
JA: Is there anything else the Mechanic should know before I connect you? Rest assured that they'll be able to help you.
Customer: I think I have given you all the information I have. The car is in good condition - we have owned it from brand new.

Dear customer my name is***** the expert who will attend you today, I am reviewing your query at the moment you are viewing this message, if you wish you can tell me your name, to know who I have the pleasure to talk to, also if possible I would like you to send me a photo or video in which your fault is better appreciated, it would help a lot to improve my final answer. If you have done a previous check or diagnosis in which you have obtained any error codes, that would also be helpful. Please note that the system will automatically offer you a service call, this has an additional cost to the initial cost of the consultation, and not in all cases it is necessary, so I recommend you to dispense with the call for now, we can continue through this chat without any problem. Thank you very much for trusting in the just answer.

Customer: replied 16 days ago.
Hi Jose, my name is***** and I live in Bloxham. The car broke down on the way to Tadmarton Heath Golf Club and is now parked there. How far are you from there?
Customer: replied 16 days ago.
I am not looking for advice Jose but need a mobile technician capable of repairs to the car plus getting a suitable alternator. I would prefer to avoid phone calls due to being hard of hearing.

Dear customer, could you please tell me where you are?

Customer: replied 16 days ago.
I have just told you.? Bloxham

Dear customer, the following sites are the best places for you to find a solution to this problem.

G B FleetCare

+441295270072

Rob Dawson Mobile Mechanics

+441295253515

CAR BREAKDOWN

+447312592139

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