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Dear customer my name is***** the expert who will attend you today, I am reviewing your query at the moment you are viewing this message, if you wish you can tell me your name, to know who I have the pleasure to talk to, also if possible I would like you to send me a photo or video in which your fault is better appreciated, it would help a lot to improve my final answer. If you have done a previous check or diagnosis in which you have obtained any error codes, that would also be helpful. Please note that the system will automatically offer you a service call, this has an additional cost to the initial cost of the consultation, and not in all cases it is necessary, so I recommend you to dispense with the call for now, we can continue through this chat without any problem. Thank you very much for trusting in the just answer.
Dear customer, what is the colour of the smoke and where does it come from?
Dear customer as a general answer, since you have not specified the nature of the smoke can be diverse, if the smoke is white could be smoke from the coolant, however if it is black or blue, you could have filter blockage or oil leakage, the main thing, sometimes a damage in the cylinder head gasket can generate these white or blue smoke leaks, this is because the oil and coolant start to intercool, when the smoke is black it can be due to an excess of fuel or clogged fuel filters. Remember that for a more in depth answer, you can send me more information about your problem.
Dear customer, it is my pleasure to serve you. You may wish to mark me as a favourite expert for future reference. I hope I was able to answer your question. If you would like to ask me another question in the future, you can add me as a Favourite Expert. You will have the option to do so on your "My Questions" page or you can request me by name on the site if you wish. My name is @Exp-JoseSebas Thank you for trusting Justanswer.
Dear customer, does the light panel light up?