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Dear customer my name is***** the expert who will attend you today, I am reviewing your query at the moment you are viewing this message, if you wish you can tell me your name, to know who I have the pleasure to talk to, also if possible I would like you to send me a photo or video in which your fault is better appreciated, it would help a lot to improve my final answer. If you have done a previous check or diagnosis in which you have obtained any error codes, that would also be helpful. Please note that the system will automatically offer you a service call, this has an additional cost to the initial cost of the consultation, and not in all cases it is necessary, so I recommend you to dispense with the call for now, we can continue through this chat without any problem. Thank you very much for trusting in the just answer.
Dear customer, have you checked if the starter motor is correctly supplied with power? Has the battery been checked?
Dear customer, sometimes it starts and sometimes it doesn't? are there indicators on your dashboard?
Could you send a picture of these indicators and what performance problems you are experiencing?
Dear customer, the problem you are experiencing is usually associated with an incorrect oil level, have you checked this? It is likely that an emergency mode was activated and does not allow the system to be activated due to the low oil level.
Dear customer, I will keep in touch.
Dear customer, it is my pleasure to serve you. You may wish to mark me as a favourite expert for future reference. I hope I was able to answer your question. If you would like to ask me another question in the future, you can add me as a Favourite Expert. You will have the option to do so on your "My Questions" page or you can request me by name on the site if you wish. My name is @Exp-JoseSebas Thank you for trusting Justanswer.
At your service , Dear costumer.