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Dear customer my name is***** the expert who will attend you today, I am reviewing your query at the moment you are viewing this message, if you wish you can tell me your name, to know who I have the pleasure to talk to, also if possible I would like you to send me a photo or video in which your fault is better appreciated, it would help a lot to improve my final answer. If you have done a previous check or diagnosis in which you have obtained any error codes, that would also be helpful. Please note that the system will automatically offer you a service call, this has an additional cost to the initial cost of the consultation, and not in all cases it is necessary, so I recommend you to dispense with the call for now, we can continue through this chat without any problem. Thank you very much for trusting in the just answer.
Dear customer if it could be the pump or the fan itself that has the relay working incorrectly, what has been checked so far?
Dear customer, was the wiring and the fan relay changed?
Dear customer, when do you check the pump? tomorrow?
Dear customer, in this case the problem must be related to the pump, as in cases where this relay exists, it may be the cause, as a similar fault occurs.
Dear customer, please keep me informed of what happens when replacing the pump so that I can take this into account. You can use this same means, for now I consider this to be the most effective step to take.
Dear customer, it is my pleasure to serve you. You may wish to mark me as a favourite expert for future reference. I hope I was able to answer your question. If you would like to ask me another question in the future, you can add me as a Favourite Expert. You will have the option to do so on your "My Questions" page or you can request me by name on the site if you wish. My name is @Exp-JoseSebas Thank you for trusting Justanswer.