How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • Go back-and-forth until satisfied
    Rate the answer you receive.
Ask Hemal Mistry Your Own Question
Hemal Mistry
Hemal Mistry, Auto Mechanic
Category: Car
Satisfied Customers: 126
Experience:  Expert
Type Your Car Question Here...
Hemal Mistry is online now

My dayghter’s mini one lost drive on saturday. Goes into

Customer Question

My dayghter’s mini one lost drive on saturday. Goes into gear, speedo works but no movement. 6 speed gearbox. Any pointers?
JA: How many miles are on the car? Have you noticed any fluid leaks lately?
Customer: She thinks around 68000. No leaks noticed and none on saturday.
JA: What year is your MINI?
Customer: 12 reg
JA: Are you fixing your MINI yourself? What have you tried so far?
Customer: Haven’t tried anything so far and will probably get a garage to sort it. Not really got the facilities myself.
JA: Is there anything else the Mechanic should know before I connect you? Rest assured that they'll be able to help you.
Customer: It happened on the motorway, in case speed is relevant. Thanks
Submitted: 7 days ago.
Category: Car
Expert:  Hemal Mistry replied 7 days ago.

Good morning Dear Customer.

Welcome to JustAnswer.!

I hope you’re well.

Firstly I’ll like to introduce myself. My name is***** and I am a vehicle expert here on JustAnswer.

I am here to help with any query’s you have for you vehicle problems/needs and will try my best to give you the best possible advise/ outcome I can and also help you through them.

Who do I have the pleasure of speaking to today.?

The system offers an automated phone call service which is optional on weather you will like to accept or not.

Just so I fully understand what’s been going on has lost speed and won't drive.?

Is this correct.?

Kind regards Hemal

Customer: replied 7 days ago.
Hello. My name is ***** ***** my daughter’s mini lost drive on the motorway. It goes into gear but does not move.
Expert:  Hemal Mistry replied 6 days ago.
Hi there.

Thank you so much for your response.

I hope your well.

Is the vehicle automatic.?

Many thanks

Customer: replied 6 days ago.
Sorry for the delays. It’s a six speed manual.
Expert:  Hemal Mistry replied 6 days ago.
Hi there.

Thank you for your response.

It seems like the clutch has failed.

Or the Clutch master cylinder.

Please allow me a few moments while I check this out further.

Many thanks.

Expert:  Hemal Mistry replied 4 days ago.

Good Morning dear customer.

I hope your well.

Im just sending you a follow up message to see if you got my previous message relating to the vehicle not going into drive.?

In most cases this looks like a clutch or master cylinder issue.

They will have to be diagnosed by a garage to see what the main issue is,

If you would like me to find someone close to you I will be more than happy too.please do let me know.

I hope this information helps.

If theres anything else I can help with please don't hesitate to ask.

Hope you have a lovely day.

I would also like to thank you for using JustAnswer.

Take care.

All the best. Hemal Mistry