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Hemal Mistry
Hemal Mistry, Auto Mechanic
Category: Car
Satisfied Customers: 126
Experience:  Expert
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My dayghter’s mini one lost drive on saturday. Goes into

Customer Question

My dayghter’s mini one lost drive on saturday. Goes into gear, speedo works but no movement. 6 speed gearbox. Any pointers?
JA: How many miles are on the car? Have you noticed any fluid leaks lately?
Customer: She thinks around 68000. No leaks noticed and none on saturday.
JA: What year is your MINI?
Customer: 12 reg
JA: Are you fixing your MINI yourself? What have you tried so far?
Customer: Haven’t tried anything so far and will probably get a garage to sort it. Not really got the facilities myself.
JA: Is there anything else the Mechanic should know before I connect you? Rest assured that they'll be able to help you.
Customer: It happened on the motorway, in case speed is relevant. Thanks
Submitted: 7 days ago.
Category: Car
Expert:  Hemal Mistry replied 7 days ago.

Good morning Dear Customer.

Welcome to JustAnswer.!

I hope you’re well.

Firstly I’ll like to introduce myself. My name is***** and I am a vehicle expert here on JustAnswer.

I am here to help with any query’s you have for you vehicle problems/needs and will try my best to give you the best possible advise/ outcome I can and also help you through them.

Who do I have the pleasure of speaking to today.?

The system offers an automated phone call service which is optional on weather you will like to accept or not.

Just so I fully understand what’s been going on has lost speed and won't drive.?

Is this correct.?

Kind regards Hemal

Customer: replied 7 days ago.
Hello. My name is ***** ***** my daughter’s mini lost drive on the motorway. It goes into gear but does not move.
Expert:  Hemal Mistry replied 6 days ago.
Hi there.

Thank you so much for your response.

I hope your well.

Is the vehicle automatic.?

Many thanks

Customer: replied 6 days ago.
Sorry for the delays. It’s a six speed manual.
Expert:  Hemal Mistry replied 6 days ago.
Hi there.

Thank you for your response.

It seems like the clutch has failed.

Or the Clutch master cylinder.

Please allow me a few moments while I check this out further.

Many thanks.

Expert:  Hemal Mistry replied 4 days ago.

Good Morning dear customer.

I hope your well.

Im just sending you a follow up message to see if you got my previous message relating to the vehicle not going into drive.?

In most cases this looks like a clutch or master cylinder issue.

They will have to be diagnosed by a garage to see what the main issue is,

If you would like me to find someone close to you I will be more than happy too.please do let me know.

I hope this information helps.

If theres anything else I can help with please don't hesitate to ask.

Hope you have a lovely day.

I would also like to thank you for using JustAnswer.

Take care.

All the best. Hemal Mistry