My crv honda can't read the disk .keeps coming up with dvd

Good morning Dear Customer.

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I am here to help with any query’s you have for you vehicle problems/needs and will try my best to give you the best possible advise/ outcome I can and also help you through them.

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Just so I fully understand what’s been going on your DVD disk can not be read by the Vehicle.?

Shows a error.?

Is this correct.?

Kind regards Hemal

Hi there.

Thank you so much for your Response.

I hope your well.

Please could you advise me is the DVD and CD in the same drive or are they separate.?

What have you tried so far.?

Many thanks

Hi there.

Please could you tell me what type of DVD you are using and what error is showing.?

Many thanks

Hi there.

Have you tired another DVD disk.?

Does the CD player work.

I have had this before where the lazier disk reader inside the unit goes faulty and would require a new unit.

This has been known to be a common issue on these types of vehicles where the CD & DVD units are separate.?

Many thanks.

Hi there.

If the CD drive & DVD drive are both not working then I Would be inclined to check the fuses or wiring behind the unit.

I would suggest a auto electrician to look into this for you.

I will be more than happy to find someone in your local area who can have a look into this for you.

Please do let me know.

Many thanks

Hi there.

Please could you tell me area you live in or post code.?

Thanks