Ask a Car Question, Get an Answer ASAP!
Dear customer my name is***** the expert who will attend you today, I am reviewing your query at the moment you are viewing this message, if you wish you can tell me your name, to know who I have the pleasure to talk to, also if possible I would like you to send me a photo or video in which your fault is better appreciated, it would help a lot to improve my final answer. If you have done a previous check or diagnosis in which you have obtained any error codes, that would also be helpful. Please note that the system will automatically offer you a service call, this has an additional cost to the initial cost of the consultation, and not in all cases it is necessary, so I recommend you to dispense with the call for now, we can continue through this chat without any problem. Thank you very much for trusting in the just answer.
Dear customer, did you try to change the battery of your key fob? the call is not necessary, it seems that you did not receive the previous message.
Could you send a picture of your key ring to see which model you are using?
Dear customer, just to clarify, your key fob currently only works via the leaf, but the remote functions do not work, right?
Dear customer, the key has a small screw? if not it must have a slot on the side, can you locate it? there are two options there is one of these keys that is disassembled, they are apparently very similar, one has a slot on the side the other is totally sealed, the one that is totally sealed only supports reprogramming from a diagnostic equipment, as it uses another type of cell and not a battery.
Yes, dear customer
Dear customer the phone call will be reimbursed automatically after a few hours, if after changing the battery it still doesn't work, you must do a reprogramming from a reprogramming equipment, the automotive locksmiths have the best rates for this kind of work.
Dear customer, where are you?