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sebastian manrique
sebastian manrique, Auto Mechanic
Category: Car
Satisfied Customers: 4841
Experience:  Director Ejecutivo at Multiservicios Cruz de las Mercedes
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The battery gone and car stopped obviously not sure if I

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Hi! The battery gone and car stopped obviously not sure if I gind someone to jumpstart it will help at all?
JA: Have you tested the battery with a voltmeter? And can you see if it's leaking or not?
Customer: i’m literally just on the side road i have nothing to test with
JA: What is the make/model/year of your car?
Customer: fd56msx Ford S max 2007
JA: Are you fixing your vehicle yourself? What have you tried so far?
Customer: I can’t fix the battery as my knowledge nothingabout that i tried to restart but its just clicking and flashing
JA: Is there anything else the Mechanic should know before I connect you? Rest assured that they'll be able to help you.
Customer: nope, its just came from service and MoT so everything else is fine

Dear customer my name is***** the expert who will attend you today, I am reviewing your query at the moment you are viewing this message, if you wish you can tell me your name, to know who I have the pleasure to talk to, also if possible I would like you to send me a photo or video in which your fault is better appreciated, it would help a lot to improve my final answer. If you have done a previous check or diagnosis in which you have obtained any error codes, that would also be helpful. Please note that the system will automatically offer you a service call, this has an additional cost to the initial cost of the consultation, and not in all cases it is necessary, so I recommend you to dispense with the call for now, we can continue through this chat without any problem. Thank you very much for trusting in the just answer.

sebastian manrique and 4 other Car Specialists are ready to help you
Customer: replied 2 day ago.
Can we talk over the phone? Because its just take ages to text everything
Customer: replied 2 day ago.
the battery gone and the car stopped. Not sure if I need a new battery or just a jumpstart would help?

Dear customer, it is likely that your battery is discharged.