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Richard, Electronics Engineer
Category: Mobile Phones
Satisfied Customers: 43351
Experience:  Avid repairer and trouble shooter of Cell Phones
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I have rang a persons mobile several times today but I dont

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I have rang a person's mobile several times today but I don't get any ringing from his mobile it just beeps and ends call and also my texts I've sent have all come up failed can you explain what's going on with the other persons phone has mine is working perfectly
Thank you for your question, my name is XXXXX XXXXX I look forward to assisting you.

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Is the issue only calling this one person? Or any person that you call?

Thank you
Customer: replied 4 years ago.

only ringing this person i have know problem ringing or texting anyone else i have also tried to ring and text this person off another phone too and get the same response

Thanks Diane.

The issue is with their phone, I would first have them remove the battery and wait 3 minutes.

Put the battery back in the phone and let it start.

This will restart the firmware, remove any corruption issues on their phone.

Once done, then try to call them.

If it still fails, tell me the make and model of their phone please.

If you have continued problems, or would like any additional information or assistance, please do not hesitate to let me know.

And if you can take a second to rate my service, that would be greatly appreciated.

Thank you
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