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Nick H.
Nick H., Phone Specialist
Category: Mobile Phones
Satisfied Customers: 8276
Experience:  Sr. Cell Phone Expert, Phone Tablet Repair Shop
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Mobile Phones
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forgotten password XXXXX a samsung GT-E2121B

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Hello, and thanks for your question. My name is XXXXX XXXXX I will help you today.

Sorry that you forgot the password XXXXX unlock your phone. Unfortunately, we will have to Factory Reset your phone.

Remove your SIM card first so it will not erase your contacts on SIM card. Then reset the phone.

Turn off phone remove battery, then remove SIM card replace battery without sim card, turn phone on and enter code *2767*3855#, then wait for phone to reboot itself. If your phone is low on battery, make sure to connect to charger. Turn phone back on. You can now use it again.

If this method did not work or you need more help, please reply back to continue our conversation. If you do not require further assistance, kindly rate my service. Thank you!