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The answer is I don't know whether it was a hard reset or not. Is it remotely possible that any data is saved internally rather than on the SIM card? Otherwise I would have to accept that a hard reset has been accidentally done.
Nathan I have clicked on each APP and found most empty ie., NO DATA, but under PEOPLE I have about 10 contacts left and also under TASK MANAGER, PEOPLE is listed with 15MB, MESSAGES 14MB nd INTERNET 5MB, but when I click on them there Is nothing. total memory 380mb with a green line indicating usage. SO WHERE IS IT? Answer me this one please if you can. Thank you so very much, clutching at straws for a positive answer. Susan
Nathan you have been really great. I am in the UK at the moment, and my main computer is in Australia, so when I return there I will carry out all the steps you mentioned and as you say keep my fingers crossed OR accept the loss somehow. Best regards ***** ***** your fee now. Susan