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that is correct it was on whilst rebooting router to eenable wi fi wi fi regained phon locked it self and requires code to unlock I didn't put in initial code salesman di this phone was bought on Saturday why isn't apple sorting it as new phone
I phone plus
I don't have iTunes on my lap top will try to download and do what you say I am no expert 76 years old
which id and password ***** you want iphone6
sorry this is too much for best leave things be downloading took a time do not want to do it again I hope I haven't paid more than 13£ let me know thankyou
As I said do not want to continue thank you for your help goodbye
thank you no longer have need of you went to retailer today he fixed in five mins for free ,shouldn't that have been your advice go back to retailer of 2day old phone. thankyou Ena Hosking