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Eric
Eric, Android Expert
Category: Mobile Phones
Satisfied Customers: 1251
Experience:  3 Years as an Android Developer, Complete detailed knowlege of all Android Devices and the OS itself
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I have smashed the screen on my phone P8 Lite 2017 befor i

Customer Question

I have smashed the screen on my phone P8 Lite 2017 befor i send it to the repairer through insurance How do I back up my data and restore my hand set to factory settings then how do i save all my photos and contacts to my P.C.
Submitted: 17 days ago.
Category: Mobile Phones
Expert:  Richard replied 17 days ago.

Hi there and welcome

In this state you cannot access it but it is likely the content is already online.

Click on my link below

http://photos.google.com

Sign in with the account you used on the phone.

Do you see your photos from your phone there?