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Ashik, Cellphone Tech
Category: Mobile Phones
Satisfied Customers: 19659
Experience:  Experience with iPhone and other Smartphones
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I can’t open my email on my iphone, Ios13.1.1, Sorry I am on

Customer Question

I can’t open my email on my iphone
JA: What Operating System (OS) are you running on your iPhone?
Customer: Ios13.1.1
JA: How long has this been going on with your iPhone? What have you tried so far?
Customer: Sorry I am on 12.4.1. I can’t log on to Mail. The system rejects all my attempts
JA: Anything else you want the Mac Expert to know before I connect you?
Customer: No
Submitted: 1 year ago.
Category: Mobile Phones
Expert:  Ashik replied 1 year ago.

Hi, I'm Ashik. Welcome to JustAnswer. I'm reviewing your question now, and will post back with your reply ASAP

Expert:  Ashik replied 1 year ago.

Hi there, Without the information requested in my first/previous response, I can only give you a general answer, but I hope this helps.

On your iPhone, open Settings > Passwords and Accounts. You will see your email account there. Select it and delete it. Then add it back. This will re-establish the connection.

Please let me know if that didn't work, so I will continue to help you until we fix the problem