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Richard
Richard, Electronics Engineer
Category: Mobile Phones
Satisfied Customers: 74666
Experience:  Avid repairer and trouble shooter of Cell Phones
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I have a Doro 8035 which has been fine.This morning the

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I have a Doro 8035 which has been fine.This morning the phone would not start up, had plenty of charge last night. Sreen does not light up and does not respond to pressing start button
JA: When did you last charge your phone?
Customer: Yesterday
JA: Have you tried a force reboot (pressing and holding the Power button)?
Customer: Yes, nothing happens.
JA: Anything else you want the Phone Expert to know before I connect you?
Customer: No.

Hi there and welcome to Just Answer, my name is ***** ***** I look forward to helping you.

I’m sorry to hear you're having trouble with your phone. I know that can be frustrating. Hopefully, we can get this resolved quickly.

This is usually an issue with the Firmware, so I would first like you to do this please.

Remove the charger from the Phone and hold the power button to off for 60 seconds.

Release, then connect the charger and try to turn on the Phone.

Let me know the results please

Thank you

Customer: replied 1 year ago.
Nothing happens

When you connect the charger, do you see any lights show?

Richard and 5 other Mobile Phones Specialists are ready to help you
Customer: replied 1 year ago.
No

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