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Hi there and welcome to Just Answer, my name is ***** ***** I look forward to helping you.
I’m sorry to hear you're having trouble. I know that can be frustrating. Hopefully, we can get this resolved quickly.
Can you please hold the power button on the phone until you see a menu and choose power off.
Then power on the phone and tell me how it now functions please.
Now power it on and tell me how it then functions please.
How is it now functioning if you try to use it?
Sorry I only see "a" in your response, can you please complete the message?
You do not need to record video, please do the instructions I gave and let me know how it now functions please.
Ok, if this is the case, then the board will need to be replaced, you would need to get this done sorry.
If you tell me your location I can find a place that can do this for you.
For twenty pounds I would use that store, a secondhand one is no issue if it is working and it is a very good price for this.
Where exactly are you located?
You can contact York Phone repairs here for this.
Address:*****York, York YO24 1LR, United KingdomHours: Open ⋅ Closes 5:30PM
Phone: +44 1904 700077
If the second hand phone is the exact same one the yes it will be the same motherboard.
In addition to the shop I sent you, rpeeated below,
York Phone Repairs
Address:*****York, York YO24 1LR, United KingdomHours:Open ⋅ Closes 5:30PM
Your next best option is to check on Ebay here
For any second hand phones available, as this ios the largest assortment available.
No sorry, in this event you will need to purchase a replacement phone.
None on ebay sorry as they sell parts, not services normally, but you can see a list of cell phone repairs here
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