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Richard
Richard, Electronics Engineer
Category: Mobile Phones
Satisfied Customers: 73796
Experience:  Avid repairer and trouble shooter of Cell Phones
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I;m having trouble in getting a banking app, I want to be

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I;m having trouble in getting a banking app
JA: Which software or app can I help with?
Customer: I want to be able to connect with M & S banking
JA: What have you tried so far with your software?
Customer: I've tried all ways but without luck
JA: Anything else you want the Software Expert to know before I connect you?
Customer: I have a Microsoft windows phone

Hi there and welcome to Just Answer, my name is ***** ***** I look forward to helping you.

I’m sorry to hear you're having trouble. I know that can be frustrating. Hopefully, we can get this resolved quickly.

Can you please tell me which app you wish to install?

Thank you

Customer: replied 1 year ago.
Banking app

Which bank is it for?

Customer: replied 1 year ago.
No

Which bank is the app for? Please tell me.

Customer: replied 1 year ago.
I'm not paying again

Can you please tell me for WHICH BANK the app is for?

Most banks only make an app for an Android or iPhone, it is rare for them also to make one for a windows phone.

If you do not see this in the app store then this will likely be the case. If you tell me which bank it is I can confirm, but if you do not see it in the app store then you will likely need an Android or iPhone to use it sorry.

Feel free to ask if you would like any more information please.

Thank you

Customer: replied 1 year ago.
M & S Bank

Yes, you need to use an Android or iPhone for this sorry, there is no app for the windows phone, it will not be possible on this phone.

I am really sorry about this and if you need anything else, please let me know.

Richard and 2 other Mobile Phones Specialists are ready to help you
Customer: replied 1 year ago.
I want to get my money back

If you wish for a refund, please go to https://www.justanswer.com/help/ and click the contact us button on the right side of the page

Thank you and all the best.

Richard