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Richard
Richard, Electronics Engineer
Category: Mobile Phones
Satisfied Customers: 61874
Experience:  Avid repairer and trouble shooter of Cell Phones
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My GT-E1190 Samsung mobile phonme keeps switching itsellf

Customer Question

My GT-E1190 Samsung mobile phonme keeps switching itsellf off. How can I stop this happening since it bis becoming a serious problem.
JA: What Samsung model do you have?
Customer: GT-1190
JA: How long has this been going on with your Samsung phone? What have you tried so far?
Customer: For about 2 weeks. I have looked in all the settings but cannot find anything to change in ordeer to stop it doing this.
JA: Anything else you want the Phone Expert to know before I connect you?
Customer: No = just this problem. The phone fine apart from this.
Submitted: 4 months ago.
Category: Mobile Phones
Expert:  Nicola-mod replied 4 months ago.
Hello,
I've been working hard to find a Professional to assist you with your question, but sometimes finding the right Professional can take a little longer than expected.
I wonder whether you're ok with continuing to wait for an answer. If you are, please let me know and I will continue my search. If not, feel free to let me know and I will cancel this question for you.
Thank you!
Nicola
Expert:  Richard replied 4 months ago.

Hi there and welcome to Just Answer, my name is Richard and I look forward to helping you.
I’m sorry to hear you're having trouble. I know that can be frustrating. Hopefully, we can get this resolved quickly.
Can you please hold the power button on the phone until you see a menu and choose power off.
Then power on the phone and tell me how it now functions.
Thank you