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Hi there and welcome to Just Answer, my name is ***** ***** I look forward to helping you.
I’m sorry to hear you're having trouble. I know that can be frustrating. Hopefully, we can get this resolved quickly.
Slide up the home screen to open the app drawer. ...Locate “Settings” and double-tap. ...Double-tap “Accessibility”. ...Double-tap “Vision”. ...Double-tap “Voice Assistant”. ...Change the slider into “OFF”. ...Go back to the main screen.
Let me know if it is then off
Remove the charger from the phone and hold the power button to off for 60 seconds.
Release, then connect the charger and try to turn on the phone .
Let me know the results please
Search for Voice Assistant please and turn it off under settings
Please elaborate on what happened when you did the instructions I gave you.
Which model phone do you have?
Which brand is the phone? eg: Samsung? And what do you now see on the screen?
You are welcome