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Hi there and welcome to Just Answer, my name is ***** ***** I look forward to helping you.I’m sorry to hear you're having trouble. I know that can be frustrating. Hopefully, we can get this resolved quickly.Can you please hold the power button on the device until you see a menu and choose power off.Then power on the device and tell me if it still has the problem.Thank you
What exactly happens when you try to call?
Is it asking for the screen unlock or SIM card unlock code?
Enter in the SIM unlock code please you got with your Sim
It will say something when you submit it
Please follow the steps here to reset the phone
And then setup the phone again using a new code you set