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Hi - My name is ***** ***** I will try and assist you with your issue today. Give me a few minutes while I look into this for you.
It sounds like you need to update your firmware on your multimedia system which might resolve the issue. It does not sound like a mechanical issue
I'm busy looking into this so long.
Hi - You can try going to this website although I cannot find the Grand Voyager there I do believe the 2015's had the Uconnect system: https://www.driveuconnect.com/support/chrysler.html
Enter your 17 digit vin number on the website to see if its compatible.
unfortunately I cannot take a call at this moment but I can certainly assist you online as and when you wish
Great Thanks :) - I'm on standby for you
Did the website turn out ok for you ?
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Hoping that you have a great day and week further.