How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • Go back-and-forth until satisfied
    Rate the answer you receive.
Ask Philip Wessels Your Own Question
Philip Wessels
Philip Wessels,
Category: Chrysler
Satisfied Customers: 65
Experience:  owner at point zero
106201380
Type Your Chrysler Question Here...
Philip Wessels is online now

Sat nav is stuck...."navigation is initialising" 2008 Mk

Customer Question

Sat nav is stuck...."navigation is initialising"
JA: What is the model/year of your Chrysler?
Customer: 2008 Mk 4...latest UK shape
JA: Are you fixing your vehicle yourself? What have you tried so far?
Customer: Yes...Reloading set up discs...do not load
JA: Anything else you want the mechanic to know before I connect you?
Customer: No
Submitted: 4 months ago.
Category: Chrysler
Expert:  Philip Wessels replied 4 months ago.

Hi My name is ***** ***** I will try and assist you today.

Expert:  Philip Wessels replied 4 months ago.

I can suggest 2 things to try:

1. You can try and update the Software using this link: https://auto-update.garmin.com/auto-update/site;jsessionid=AEB7D96236EE0D873B16C3E34EB2F1B3. You will need a USB drive and to follow the steps given.

2. OR - You can try and reset your Vehicles ECU (computer). This restores your Vehicle to 'factory settings' and could restore your Nav without having to do step 1. You can do this by disconnecting the Battery terminals (positive 1st then negative - wait 3-5 mins, then reconnect terminals in reverse- Negative then positive

Expert:  Philip Wessels replied 4 months ago.

Please let me know if the information provide useful and please be so kind as to rate my service. We do not get paid for unrated replies.

Many thanks :)