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Philip Wessels
Philip Wessels,
Category: Chrysler
Satisfied Customers: 65
Experience:  owner at point zero
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Sat nav is stuck...."navigation is initialising" 2008 Mk

Customer Question

Sat nav is stuck...."navigation is initialising"
JA: What is the model/year of your Chrysler?
Customer: 2008 Mk 4...latest UK shape
JA: Are you fixing your vehicle yourself? What have you tried so far?
Customer: Yes...Reloading set up not load
JA: Anything else you want the mechanic to know before I connect you?
Customer: No
Submitted: 1 year ago.
Category: Chrysler
Expert:  Philip Wessels replied 1 year ago.

Hi My name is ***** ***** I will try and assist you today.

Expert:  Philip Wessels replied 1 year ago.

I can suggest 2 things to try:

1. You can try and update the Software using this link:;jsessionid=AEB7D96236EE0D873B16C3E34EB2F1B3. You will need a USB drive and to follow the steps given.

2. OR - You can try and reset your Vehicles ECU (computer). This restores your Vehicle to 'factory settings' and could restore your Nav without having to do step 1. You can do this by disconnecting the Battery terminals (positive 1st then negative - wait 3-5 mins, then reconnect terminals in reverse- Negative then positive

Expert:  Philip Wessels replied 1 year ago.

Please let me know if the information provide useful and please be so kind as to rate my service. We do not get paid for unrated replies.

Many thanks :)