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Bryan, Computer Repairer
Category: Computer Hardware
Satisfied Customers: 1445
Experience:  Laptops and Desktops. I will help you diagnose and fix all.
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I am having problems with 2 external hard drives and Windows

Customer Question

I am having problems with 2 external hard drives and Windows 7. Windows tell me that these drives must be formatted. Yet whenI try to format them Windows tells me that I cannot format them because they are in use.
Any ideas ?
Submitted: 3 years ago.
Category: Computer Hardware
Expert:  Bryan replied 3 years ago.

Bryan :

My name is Bryan and I will be assisting you today.

Bryan :

Have you tried booting into "Safe-Mode" then try formatting the drives from there?

Customer :

Yes I have . Same rsult. I am running one drive through a Partition Tool Wizard at the moment

Bryan :

Ok. And if that fails, my next suggestion would be to boot up into a GParted environment and see if that can works the drives.