How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Richard Your Own Question
Richard
Richard, Computer Engineer
Category: Computer Hardware
Satisfied Customers: 44494
Experience:  Over 15 years of consulting to the IT industry
32989067
Type Your Computer Hardware Question Here...
Richard is online now

I cannot send e mails they have to be verified , I have set

This answer was rated:
★ ★ ★ ★ ★

I cannot send e mails they have to be verified , I have set up my mobile to receives items and my telephone is already But I not get any no's to enter on screen
Richard
Thank you for your question, my name is ***** ***** I look forward to assisting you.
Please note, click on Reply to Expert to reply to me, a rating is only needed when we are finished.
First, are you still able to sign into your hotmail account?
Please let me know.
Ask Your Own Computer Hardware Question
Customer: replied 2 years ago.

Yes.
Thanks,
What exactly happens then when you try to send an email?
Ask Your Own Computer Hardware Question
Can you return to your question here please Dennis?
I can see you are a first time user to the site. What we do here is either a question and answer type of conversation or remote support where I would actually connect to the computer and have a look and attempt to fix the problem for you.
Remote support can save a lot of time if you are not comfortable performing repairs yourself. Sometimes even with instructions you can make a mistake and make things worse.
I will send an offer through for remote support and should you accept I will connect and see what is going on and fix the issue. Otherwise we can continue to talk like this but I will need to ask a number of other questions and try and walk you through some steps.
Both options are 100% guaranteed by the way. Remote is just quicker and avoids the risk of you making a mistake and doing something wrong.
If you want remote click get extra help. If not simply reply to me.
Thanks,
Richard
Richard and other Computer Hardware Specialists are ready to help you
Ask your own question now
Thank you
Can you go to www.teamviewer.com
Click on Download for Free
Download and install the program and give me the ID and Password ***** please so I can connect
Do not close the program but leave it open else I will not be able to connect
Thank you
Ask Your Own Computer Hardware Question
Customer: replied 2 years ago.
***@******.***.

donkey12
ok, thats your email Dennis, I need you please to do the instructions I gave you so that I can connect please.

I will again repeat them below


Can you go to www.teamviewer.com

Click on Download for Free

Download and install the program and give me the ID and Password here please so I can connect

Do not close the program but leave it open else I will not be able to connect

Thank you
Ask Your Own Computer Hardware Question