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Russell H.
Russell H., Computer Repairer
Category: Computer Hardware
Satisfied Customers: 83
Experience:  Working to keep PC-type computers working since 1988.
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I am not getting a wireless connection fro my HP

Customer Question

Dear Sir
I am not getting a wireless connection fro my HP Pavillion dv6000
and HP Officejet 4500 G510n Wireless Printer
Is it possible thta you can help.
Both machnes have been reactivated after what ever needed to be fixed, The Laptop crashed. The Printer scan lights stopped.
Yours faithfully
John F. Williams
Submitted: 2 years ago.
Category: Computer Hardware
Expert:  Jess M. replied 2 years ago.
Hi, welcome and thank you for your question. My name is ***** ***** I am glad to assist you today.I am very sorry about your issues. Regarding your laptop, are you using it now to contact us here at JustAnswer? If yes, I believe you are using the ethernet or LAN cable, but is the laptop connected to the wireless network but cannot connect to the printer? Or is it NOT connected to the wireless network at all?Please let me know by replying to me here so that I can help you further.Best regards,Jess