How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask michelleclive Your Own Question
michelleclive, Computer Support Specialist
Category: Computer Hardware
Satisfied Customers: 5830
Experience:  Computer Science(Hons)
Type Your Computer Hardware Question Here...
michelleclive is online now

Document feeder on 6700 jams appears not to be sitting cor

This answer was rated:

document feeder on 6700 jams appears not to be sitting correctly
Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.I am sorry to know that you are facing problem with your printer. Let me know the make of the printer.
michelleclive and other Computer Hardware Specialists are ready to help you
Customer: replied 2 years ago.
HP officejet 6700 premium
Customer: replied 2 years ago.
I lift the cover to the feeder and theunit below is not in a fixed position just bouncing up and down?
i will call you in a minute
called the customer and issue was resolved and the feeder mechanism was not seated properly
video for paper jam