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Tim, Sr Systems/Network Engineer
Category: Computer Hardware
Satisfied Customers: 891
Experience:  15 years in IT, have been with Ebay, DoD, and many others.
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I recently installed Windows 10. I now have a boot problem.I

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I recently installed Windows 10. I now have a boot problem.I have screen shots attached. 1st screen says Ä required device isn't connected or cannot be accessed" Error code 0xc000000e. 2nd screen says"PC needs to be repaired. The application or operating system cannot be loaded because a required file is missing or contains errors. File: \Windows\system 32\winload.exe
It suggests using recovery tools which I did and reinstalled again. Still same issue. I can boot off windows boot manager so can still use normally. I have a 250 GB SSD and 1 TB hard drive. Thoughts please? Thanks
Hi there, I'm Tim and will be assisting you today. I have over 15 Years as an Engineer and have been with eBay, DoD and many others. I will do my VERY BEST to help you. If you like i can offer remote access and a call. In addition, with any positive rating I will support your question going forward for free.
Colin, Windows 10 has been plagued by problems, more than I can even begin to tell you. If this was an upgrade, even worse. This would be a situation where it is best to do data recovery if you have anything on there you need, and then reformat (take off all system files so we are not replacing new files over bad ones), and reinstalling windows. That's honestly the safest bet here with Win 10. Please let me know if you need more help!
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