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WesPCDr, Computer Enthusiast
Category: Computer Hardware
Satisfied Customers: 1509
Experience:  IT Professional with over 15 years of computer hardware experience in repair and engineering
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We have a HP Printer Officejet Pro 8500AJust recently

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Hi we have a HP Printer Officejet Pro 8500A
Just recently the touch screen on the right side in not functioning.The left side of the screen and the keyboard are working ok.
Can you please advise on how to correct.
Hi, I can help with the issue.
The first troubleshooting step you did already, but there are a few more steps you can try.Follow the steps in this link to resolve the issue.
That should work for you.If not, check if your printer is under warranty and a replacement printer will be sent to you.
Customer: replied 2 years ago.
sorry not been able to action as yet something came up which prevented me from following your guide. will do in short while. Di
No problem. Did you try these steps:
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