How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Richard Your Own Question
Richard, Computer Engineer
Category: Computer Hardware
Satisfied Customers: 43279
Experience:  Over 15 years of consulting to the IT industry
Type Your Computer Hardware Question Here...
Richard is online now

I inserted a disc into my new all in one to download embroidery

Customer Question

I inserted a disc into my new all in one to download embroidery files it was a bit awkward inserting this disc and then when nothing happened I opened the tray to remove it and it was empty I took the mashine back to Harvey normaNS WHERE I PURCHASED IT WAS TOLD AFTER A QUICK LOOK SIDE WAYS THE DISC MUST HAVE WELL OUT this did not happen AS I SEARCHED MY DESK TOP cAN YOU HELP
Submitted: 1 year ago.
Category: Computer Hardware
Expert:  Richard replied 1 year ago.
Hi there and welcomeIt has likely gone into the computer itself. It wont cause issues but you will likely want to get it out.What is the make and model of the computer?