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Hi there and welcome
you have to use the correct driver for this, and I have it for you here on my link below
Download and install it and once the installation has completed, you can again use the printer.
I can also do these steps for you, and have made a request via Additional Services. This is optional, and if you choose to do this, I can, with your permission, remote into your computer while you watch and do all these steps (and deal with any problems that arise during them) for you. Or if you do not choose to take this service, we can continue here. This is no problem at all. Just let me know please.
Else let me know please how you go