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Ask Viet - Computer Tech Your Own Question
Viet - Computer Tech
Viet - Computer Tech, Other
Category: Computer Hardware
Satisfied Customers: 41181
Experience:  Ten years of computer software and hardware support; Windows 10 8 7 Vista XP & Mac.
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How do I turn my hp envy off

Customer Question

how do I turn my hp envy off
Submitted: 2 years ago.
Category: Computer Hardware
Expert:  Viet - Computer Tech replied 2 years ago.


I'm sorry about the issue. When you click on Start (which is the windows logo icon located at the bottom left of the computer's screen), then click on option Power, then click on option Shutdown, does it shut down?

- If needed, if you press and hold the Power on / off button for about 10 seconds, does it turn off?

Please reply at the box below to continue. Thank you,