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Richard
Richard, Computer Engineer
Category: Computer Hardware
Satisfied Customers: 44546
Experience:  Over 15 years of consulting to the IT industry
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Computer Hardware
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Lexmark 4600 printer, running on Windows 10, I've got the

printer working but it won't... Show More
printer working but it won't give me the Lexmark productivity studio. What can I do?
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Ask Your Own Computer Hardware Question

Hi there and welcome

You can get all the software available for download via my link below

Click me to open

The model is also for this model but you have to choose windows 8 as windows 10 is not available, but you just need to use the software

I can also do these steps for you, and have made a request via Additional Services. This is optional, and if you choose to do this, I can, with your permission, remote into your computer while you watch and do all these steps (and deal with any problems that arise during them) for you. Or if you do not choose to take this service, we can continue here. This is no problem at all. Just let me know please.

Else let me know please how you go

Thank you

Can you go to www.teamviewer.com

Click on Download in the middle of the page

Download and install the program and give me the ID and Password ***** please so I can connect

Do not close the program but leave it open else I will not be able to connect

Thank you

Customer reply replied 1 year ago.
ID###-##-#### Password *****

ok, it says you closed it, you need to leave it open.

Can you please open it again and give me the new password ***** leave it open

Customer reply replied 1 year ago.
Sorry, it's still open. Use same no-umbers.

it is connecting now